• Registered: 2013-05-20
  • Posts: 22

Topic: Timeout errors

Hello, I, and some commentators, have been getting timeout errors on my site.

Sometimes when I write or edit news entries and I want to save it, I get a timeout error and have to refresh and try again.

I've been getting reports from comments that they sometimes get a timeout error as well when commenting.

Is there any fix to this?

2 Reply by (lKj) (edited by 2013-05-25 16:06:52)

  • (lKj)
  • Shoulders, toes and knees; I'm 36 degrees<3
  • Offline
  • Registered: 2006-12-04
  • Posts: 4,470

Re: Timeout errors

Hello,

Before we start, please make a backup. You can do so via the Options module or just download the /cdata/ folder.

1) How big is /cdata/news.txt and /cdata/comments.txt ? If one of the files is big (around 1 MB or more), please make an archive (this module, too, can be found in the Options section).

2) We should make sure that the problem really comes from CuteNews. Do you have any other pages on your website that are similar but that don't have any CuteNews on them? Do they time out as well? Your host would be the place to contact if the whole website is responding slowly.

3) Do you have anything in the Options > Word Replacement module? If so, what? Anything special in the templates?

A link to your site would be very helpful.