1 Topic by ggeoff (edited by 2015-03-08 19:46:33)

  • Registered: 2007-09-02
  • Posts: 261

Topic: email notifications

Hi

I am not receiving email updates from subscribed topics. I have checked my account settings and I should receive updates.

Geoff

  • Registered: 2007-09-02
  • Posts: 261

Re: email notifications

I am still not receiving email notifications

3 Reply by Support_Team (edited by 2015-05-05 09:40:36)

  • Registered: 2012-01-17
  • Posts: 773

Re: email notifications

When did you stop receiving emails? Did you have any problems receiving it before.
If you didn't, than you should probably need to check your email filters - the problem might be in them.
You can also try switching the option of sending emails to 'immediate' in My Controls, Subscriptions.

Best regards,
CN Support team
  • Registered: 2007-09-02
  • Posts: 261

Re: email notifications

When did you stop receiving emails? Did you have any problems receiving it before.
If you didn't, than you should probably need to check your email filters - the problem might be in them.
You can also try switching the option of sending emails to 'immediate' in My Controls, Subscriptions.

Thank you.

I have not received email notifications since 13/11/2014.  I do have the Immediate Notification option selected.
I use Outlook and regularly check my Junk Email folder.